PlayCroco VIP Program: Levels, Cashback and Member Rewards

CrocoLevels has four stages, starting with BabyCroco

CrocoLevels begins as soon as you sign up. Every new player starts at BabyCroco, which is Level 1. From there, you can advance by playing and depositing more. The programme has four levels in total, so there is a clear path from the opening tier to RoyalCroco.

The main thing to understand is that CrocoLevels is based on your ongoing activity rather than a single action. Playing and depositing more are the stated ways to move upwards. The exact benefit attached to each stage is shown below, so you can see what changes as your level improves.

Comp points turn $10 wagers into redeemable cash

CrocoLevels also includes comp points. You earn 1 point for every $10 wagered, and 100 points can be redeemed for $1 in wager-free cash. The minimum redemption is the equivalent of $1, so you need at least 100 points before making a redemption.

Here is the simple example: wagering $100 produces 10 points. Wagering $1,000 produces 100 points, which equals $1 in wager-free cash when redeemed. This is a conversion based on wagered amounts, not a cash match on your deposit.

The Pokie of the Month earns double comp points. So, using the same example, a $100 wager on that featured pokie would produce 20 points instead of 10. The extra points can make the feature worth noting if you already planned to play it, but there is no need to change your budget just to chase points.

1. Place wagers

   Comp points are earned with every bet placed, at the rate of 1 point per $10 wagered.

2. Build your balance

   Continue until your points reach the minimum redemption equivalent of $1, which is 100 points.

3. Redeem as cash

   Every 100 points converts to $1 in wager-free cash.

How to build your status while keeping account control

The route through CrocoLevels is easy to describe, but it is still worth approaching it with a plan. Playing and depositing more are the ways players advance, while your account controls help you decide how much activity fits your budget.

1. Begin at BabyCroco

   Sign up and enter the programme at Level 1, called BabyCroco.

2. Set a comfortable budget

   Decide how much you are prepared to spend on entertainment before you start playing or depositing.

3. Track your account activity

   Transaction history is available in the My Account section of the casino lobby, giving you a useful record of account movements.

4. Use the built-in controls

   Deposit limits and play limits can help keep activity within the boundaries you choose.

5. Take a break when needed

   Cooling-off breaks last 24 hours or longer, and self-exclusion can be temporary or permanent.

There is no prize or guarantee attached to reaching a higher level. Casino play involves real money and real risk, so a higher cashback percentage should never be a reason to spend more than planned. If playing stops feeling enjoyable, the cooling-off and self-exclusion tools are available for a pause.

Account checks and support to know before you start

Players must be at least 18 years old and can hold one casino account only. Email verification is required after registration. Accounts are available in AUD and USD, which is useful for Australian players who prefer to manage their balance in Australian dollars.

PlayCroco protects account activity with 128-bit SSL data encryption. If you need help with your CrocoLevels status or account activity, live chat is open 24/7 in English, with email support and the callCroco call-back service also available around the clock.